Privacy Policy

At Lumina Studios, located at 45 Maple Street, Eureka, CA 95501, and reachable at (707) 555-9876 or [email protected], we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. Our Data Protection Officer is Amelia Chen, who can be contacted at the email above.

1. Information We Collect

We collect information in the following ways:

  • Information You Provide Directly: When you contact us, book a session, subscribe to our newsletter, or create an account, we collect personal information such as your name, email address, phone number, mailing address, and payment details.
  • Automatically Collected Information: We automatically collect certain information about your device and browsing activity when you visit our website. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this information, as detailed in our Cookies Policy.
  • Information from Third Parties: We may receive information about you from third-party sources, such as social media platforms if you interact with our social media pages.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To process bookings, provide photography services, fulfill orders, and manage your account.
  • Communication: To respond to your inquiries, send you updates about your sessions, provide customer support, and send you marketing communications (where permitted by law).
  • Website Improvement: To analyze website usage, improve our website's functionality and user experience, and personalize your online experience.
  • Marketing: To send you promotional emails, newsletters, and special offers about our services. You can opt-out of receiving these communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We may share your information with the following parties:

  • Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and website analytics providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Business Partners: We may share your information with business partners with whom we jointly offer services or promotions.
  • Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Implementing firewalls and intrusion detection systems to prevent unauthorized access to our systems.
  • Regularly monitoring our systems for security vulnerabilities.
  • Training our employees on data security best practices.

Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the website to function properly and enable you to navigate our website and use its features.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page. This information helps us improve the performance of our website.
  • Functionality Cookies: These cookies allow our website to remember your preferences, such as your language or region.
  • Advertising Cookies: These cookies are used to deliver targeted advertising to you based on your browsing activity.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use certain features of our website. For more information, please see our dedicated Cookies Policy page.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
  • Restriction: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information, subject to certain exceptions.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we keep customer data for 7 years to ensure we can address any potential issues or inquiries, and to comply with accounting standards.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. Your continued use of our website and services after the posting of changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Lumina Studios
45 Maple Street
Eureka, CA 95501
Email: [email protected]
Phone: (707) 555-9876

Last Updated: October 26, 2025